Privacy policy

At PrismPulls, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect information such as:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Payment information (processed securely by third-party payment providers)

  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Date and time of your visit

  • Referring website

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Deliver products and services

  • Process payments

  • Communicate regarding orders

  • Respond to customer service requests

  • Improve our website and customer experience

  • Detect and prevent fraud

  • Comply with legal obligations

  • Send promotional emails if you have opted in

3. Payment Information

Payments are processed securely by trusted third-party payment processors.

PrismPulls does not store your complete credit card or debit card information on our servers.

Payment providers manage payment information in accordance with their own privacy and security policies.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Maintain your shopping cart

  • Improve website functionality

  • Analyze website traffic

  • Personalize your browsing experience

You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share information only with trusted third parties when necessary, including:

  • Shipping carriers

  • Payment processors

  • Website hosting providers

  • Fraud prevention services

  • Analytics providers

  • Government authorities when required by law

These third parties are permitted to use your information only as necessary to provide services on our behalf.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet legal, accounting, and tax obligations

  • Resolve disputes

  • Enforce our agreements

When no longer required, personal information will be securely deleted or anonymized where appropriate.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Restrict or object to certain processing

  • Withdraw consent where processing is based on consent

  • Request a copy of your personal data in a portable format

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete that information.

10. International Data Transfers

If you access our website from outside the country in which we operate, your information may be transferred to and processed in other countries where our service providers operate.

We take reasonable measures to ensure that personal information remains protected during such transfers in accordance with applicable privacy laws.

11. Third-Party Services

Our website may include links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

12. Marketing Communications

If you subscribe to receive marketing emails, you may unsubscribe at any time by:

  • Clicking the "Unsubscribe" link included in our emails, or

  • Contacting our customer support.

Transactional emails related to orders or account activity will continue to be sent as necessary.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any revisions become effective immediately upon publication on this website. The "Last Updated" date at the top of this page indicates when changes were most recently made.

14. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

PrismPulls

Email: contact@PrismPulls.shop

Phone: +1 (479) 345-1674

Mailing Address:
37 Ranworth Road
APPLECROSS NORTH WA 6153